The J.D. Power 2021 U.S. Small Commercial Insurance Study identified a lack of proactive support and personalized attention as causes for a significant drop in… Read More »Understanding The Value Of Personalized Attention In Insurance
New J.D. Power 2021 Shopping Survey shows Insurance needs new service solutions that prioritize customers. The Covid-19 pandemic has been challenging enough for the insurance… Read More »Insurance Shopping Survey: Covid-19 Reveals Need for New Service Solutions
What is the current state of distribution technology and technological readiness in the P&C Insurance industry today? Is it a boon or barrier to innovation?… Read More »Insurance Distribution Tech: Innovation Boon?
Current insurance industry technology for many companies is like the “New” Ford V8 Engine (AKA “Flathead”) introduced in 1932. It was a breakthrough for a… Read More »Time for Insurance to Replace the Flathead
There are forces that are quickly changing the insurance distribution landscape. This is good news because innovative insurers and brokers can take advantage of these forces…
We are talking about a multi-carrier Real-Time customer insurance experience.
Technology alone can’t create innovation. Insurance Innovation, specifically, happens when the business champions (the doers) solve problems…
You must notice that insurance customers are changing. They have been changing for years now. Technology has played a significant role in this change: Customers… Read More »Insurance Customers Are Changing, Are You?